We don’t believe your kitten is replaceable due to emotional attachments, but we do believe that sometimes the pains of losing a kitten can be reduced when we can offer you another kitten of equal value. In case of the unforeseen event of death within one year from its purchase date, or if the kitten is found to possess health disorders (within 1 year) which adversely affects the health of the Kitten, we’ll replace it with another kitten of equivalent value at no cost to you. The reason for death should be certified by a certified VET technician and we shall expect you to email us a copy of this health report.

Nothing makes us happier than knowing that we did bring much joy into your home with one of our babies. We do constantly give health advice to make sure your kitten remains healthy. Here are a couple of measures which will help: Send us a copy of the health examination (medical record) within 10 business days of receiving your kitten. The examination must be carried out by a licensed VET. Your kitten comes with age-appropriate vaccinations, so you do not need to vaccinate the kitten again. We do de-worm & vaccinate your kitten before shipping them to you, so we expect you to continue the proper de-worming & conducting regular health examinations up to 16 weeks of age or more so as to keep your kitten healthy and aware (as recommended by your VET).